Boat Farm B&B and Self Catering Cottages

Terms and Conditions

Bookings

Bookings can be made by telephone 01434 220989 or by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
A deposit (non refundable) is required to confirm a booking which then constitutes a legal contract between us and the guest - we are bound to hold that accommodation for the guest who in turn is bound to pay for it.
The deposit can be paid by cheque or bank transfer.
The balance for Heron and Otter Cottages is due 6 weeks before arrival by cheque or bank transfer.
The balance for Bed and Breakfast is due on arrival or departure by cash or cheque.

Children

We regret we do not take children in the Bed and Breakfast.
Children are welcome in the Cottages

Pets

Sorry, we do not accept pets.

Arrival and Departure

Heron and Otter cottages : Weekly bookings are from Fri to Fri arriving after 15.00 and departing by 10.00 the following Fri.
B and B : Arrival time is between 16.00 and 20.00 - if later please telephone as soon as possible to let us know. Checkout is by 10.00

Non availability of accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday.
Our liability would not extend beyond this refund.

Cancellations and non arrivals

In the event of cancellation for any reason, or non arrival of any guest on the agreed date and we are unable to re-let the accommodation the total price will be levied even if we have not yet received your balance.
We will make every effort to re-let the accommodation, if we do succeed you are no longer liable for the balance and we will refund it to you if you have already paid it.
An administration cost may be charged.
You may wish to take out cancellation insurance to cover any costs.

Damages and Breakages

Please take care when staying in our property. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. All we ask is that you report any incidents as they occur. We know accidents happen and normally do not charge for minor breakages but we may send you an invoice for repair or making good if the damage or breakage is significant.

Disturbances

We reserve the right to ask a guest to leave immediately without being liable for refund if he or she is causing a disturbance or annoying other guests.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

No Smoking

Boat farmhouse and cottages are non smoking throughout.

 

We look forward to welcoming you to Boat Farm